Unit Mapping Information
Supersedes and is equivalent to BSBLDR511 Develop and use emotional intelligence.
Application
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Critical Thinking & Problem Solving - Personal Effectiveness
Contains the following documents
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